Delivering excellence through evidence
Anglicare Victoria (AV) has historically adapted international evidence-based models locally, but more recently we have developed our own from the ground up – and have been recognised internationally for it. An example of this is Rapid Response™, an intensive intervention to help families in crisis stay together safely and avoid the need for children to be placed in Out-of-Home Care.
“It’s really at the heart of everything,” says David Poynter, General Manager – Business Development and Evidence-Based Models at AV. “It’s very much part of our continuous learning and improvement.”
Developing these models starts with in-depth needs analysis, including psychometric testing and questionnaires. Programs are trialled and evaluated using a range of assessment tools to ensure effectiveness. Evaluation and improvement continues as programs are rolled out more widely.
In the case of Rapid Response™, a 2019 Monash University study found that 82 per cent of children remained with their families six months after completing the program. The results were supported by independent evaluation, and were so impressive that AV was invited to present on Rapid Response™ as a family preservation model at a global conference in Norway.
“Everybody has strengths, but they can’t always see that. During the interventions, Rapid Response workers slowly step back and the family starts to take over and lead. It is a huge thing to see. It is amazing.”
Care that works
Sabrina* grew up around violence and was later frequently violent and threatening to her own family. Through the Rapid Response program, Sabrina was supported to understand the complex emotions she experienced as a result of her upbringing and see how they contributed to her outbursts. Rapid Response empowered the whole family to communicate in safe ways and remain together.
