Eva gets a new start

When Eva* first came into our Emergency Relief (ER) centre, she was squatting with her one-year-old daughter in an unoccupied apartment.

She had been living in an apartment in the same building but after a neighbour physically assaulted her she became fearful of seeing him whenever leaving or returning home. She told the ER team, “I’d preferred to live on a different floor in an apartment without power and utilities than see him again”.

Initially the team supported Eva with food parcels, material aid (specifically nappies and baby wipes) as well as a Christmas present for her daughter, thanks to the Toy Appeal.

Through a series of conversations with our team over three months it became clear that Eva’s living situation was quite unstable. AV staff supported her to understand that help was available that could improve her situation. The team supported Eva with referral pathways and she made use of all the services that were available. Eva has made significant progress in short time and has moved into permanent housing.

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