Each and every day, our remarkable staff worked hard during lockdown to ease the concerns of the more than 100 young people we care for in our residential units, to ensure they feel safe.
When Jodie*, an eight-year-old girl in residential care required a COVID-19 test, she went with two support staff to the drive-through testing centre. Jodie became deeply anxious as they waited in the car queue. The staff members offered to get the test done before her, and demonstrated that it was nothing to be afraid of – “It’s just a little tickle” – which was of great relief to her. Together, they listened to the nurse’s advice about isolation, and on the journey back home, they made a list of activities they could complete at home whilst awaiting the results.
*Names have been changed to protect privacy