Strengthening Communities

A positive community environment benefits everyone, but it can be particularly powerful for people facing issues or difficulties.

Whether it is financial difficulties, alcohol, drugs, gambling addiction, violence, legal troubles, or any other challenge, being surrounded by a healthy and constructive community can help people to face their problems and tackle them head on. Once they’ve identified an issue, people can turn to us for help in getting their life back on track.

Through hard work and support initiatives, we’ve become a proud and prominent voice in the Victorian community.

We promote positivity by offering assistance with financial issues, substance abuse, legal help, and localised support for regional areas of the state.


Financial counselling

We have one of the largest financial counselling networks in the State and – provide free confidential assistance to Victorians in financial difficulty.

If you are unable to pay your bills, are struggling with paying your mortgage or are being contacted by debt collectors then we may be able to assist you.

Our qualified Financial Counsellors can make assessments on your financial situation and provide assistance by explaining your options if bills can’t be paid. They can suggest payment plans for gas/electricity debts, help deal with credit card and loan repayments and give information on the bankruptcy process. They will also provide you with support on Centrelink and government concession matters. If you have legal, investment and/or taxation concerns our Financial Counsellors can refer you to services that may be able to offer assistance.


Alcohol and drug support

We provide a community-based response to problem alcohol and drug use, and support for people experiencing drug and alcohol issues.

Our programs and services include:

  • Assessment & referral
  • Individual counselling
  • Group work
  • Community education programs

Download the Pillars of Practice LYFT manual


Gambler’s help

We understand that for some people gambling ends up causing significant stress and crippling financial issues. When this happens, gambling goes from being a personal issue to a problem that impacts upon the people around you – families, friends and colleagues. That’s why we offer holistic support, including:

  • Free and confidential consults
  • Services to help control and stop gambling
  • Services for family members, friends and carers
  • Financial assistance and budget guidance
  • Technology-based, remote counselling
  • Multilingual services

Mental health services

Our mental health support services are recovery focused and aim to reconnect people with their community. With consultation from specialist Case Workers and peer support workers, we offer practical and rehabilitative support including:

  • Assistance with managing everyday tasks
  • Help connecting individuals with other services including drug & alcohol, housing and medical
  • Assistance in vocational, educational, employment and health pursuits

Legal advice and support

Our Gippsland Community Legal Service (GCLS) provides free legal help to people who live, work or study in Gippsland and surrounding areas. The GCLS provides a range of services, including:

  • Face-to-face legal appointments
  • Community legal education workshops

To find out more, please visit the GCLS website or contact us for further details.


Victims of crime support

Through assistance and counselling, we support people to overcome the negative impacts of experiencing a violent crime. We assist people directly affected by the crime, their family, friends and witnesses.
Programs include:

  • Counselling
  • Advocacy
  • Practical support
  • Court support

Broadmeadows Women’s Community House

Broadmeadows Women’s Community House (BWCH) provides a supportive community environment for women to engage in a range of programs and activities. Onsite childcare is available to ensure the house is accessible to physically and socially isolated mothers.

We offer a range of programs including:

  • Pre-vocational, self-development, recreational and support programs
  • Playgroups
  • Parent/child relationship workshops

Communities for Children

As a facilitating partner in the Communities for Children program, we work in consultation with local stakeholders to facilitate programs. The programs help children and their families to increase social connection and improve education and employment outcomes.

Strengthening Communities Newsletters

Imagine-March 2016

| Imagine PDF Document | 494.89 Kb
In this issue of Imagine we learn about The Home Interaction Program for Parents and Youngsters (HIPPY) as well as how the Cradle to Kinder program (C2K) helped support Brianna.

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