Urgent Help

In an emergency call 000.

If your situation is urgent, you can contact these services 24-hours a day, 7 days a week.


Sexual assault, family and domestic violence

Safe Steps
Phone: 1800 015 188
Website: safesteps.org.au
(24 hours a day, 7 days a week)
For women and children who are victims of family violence. Webchat support service Monday to Friday, 9am until midnight.

Sexual Assault Crisis Line
Phone: 1800 806 292
(24 hours a day, 7 days a week)
A state-wide, after-hours, confidential, telephone crisis counselling service for people who have experienced both past and recent sexual assault.

1800 Respect
Phone: 1800 737 732
Website: 1800respect.org.au
A sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.


Mental health and suicide prevention

Beyond Blue
Phone: 1300 224 636
Website: beyondblue.org.au
Helpline available. Whether you’re seeking mental health info or qualified support for you or someone else.

Kids Helpline
Phone: 1800 551 800
Website: kidshelpline.com.au
Free 24/7 phone and online counselling service for young people aged 5 to 25.

Phone: 13 11 14
Website: lifeline.org.au
24-hour telephone crisis support service in Australia, providing suicide prevention services, mental health support and emotional assistance.

Suicide Call Back Service
Phone: 1300 659 467
Website: suicidecallbackservice.org.au
Provides immediate telephone counselling and support in a crisis.

Phone: 13 92 76
Website: 13yarn.org.au
For Aboriginal and Torres Strait Islander people who are going through a tough time and feel like having a yarn.


Emotions and Relationships

Phone: 1300 789 978
Website: mensline.org.au
Online counselling across Australia, specialising in family and relationship issues, including relationship breakdown, separation and divorce, parenting, family violence, suicide prevention and emotional well-being.


Alcohol and other drugs

National Alcohol and Other Drug hotline
Phone: 1800 250 015
Free 24/7 phone and online counselling service for young people aged 5 to 25.