The Victorian Government has committed to implementing all 227 recommendations of the Royal Commission into Family Violence and to delivering on the vision described in Roadmap for Reform: Strong families, Safe children. A key recommendation of the Royal Commission and the Roadmap for Reform was to establish a network of Support and Safety Hubs (The Orange Door).

The Orange Door will deliver a fundamental change to the way we work with women, children and families, and men. The Orange Door will bring together different workforces and practices to create an integrated team and a consolidated intake point in each area to create a new way of support.


The Orange Door – An Integrated Model

As an integrated model, The Orange Door team will include a mix of staff employed by local Community Service Organisations, together with Family Safety Victoria and DFFH. A Matrix Management approach will see these staff work collaboratively as integrated teams.

Each organisation within The Orange Door will hold responsibility for one or more of the main specialisms of Family Violence Support:

  • Perpetrator Services (Men’s)
  • Victim Survivor Services
  • Child & Young People Services
  • Aboriginal Services

Each team will include a range of staff from each area supporting a holistic, integrated and wraparound support service to all members of the family, supporting better outcomes and above all, the delivery of high quality, safe and effective service responses to Victorians seeking support through The Orange Door.


Learn more about The Orange Door positions

Overseen by the Hub Manager employed by FSV, Partner organisations will employ a range of staff including:

  • Practice Leads
  • Team Leaders
  • Senior Practitioners
  • Practitioners
  • The Integrated Practice Lead works to bring together the whole Practice Leadership Team and will be responsible for driving integrated practice across The Orange Door and providing practice leadership and expert advice to The Orange Door workforce on complex cases requiring an integrated or multi-disciplinary approach.

    The role will build the capability of The Orange Door workforce to deliver integrated functions and services responding to family violence, child and family vulnerability and functioning, and perpetrator interventions, in line with The Orange Door Service Model and Integrated Practice Framework.

    Apply now.

  • The Advanced Family Violence Practice Leader (Men’s) is responsible for providing practice leadership on risk assessment, risk management and planning for family violence and providing expert advice to the Orange Door workforce in relation to complex family violence cases and perpetrator interventions. The Advanced Family Violence Practice Leader (Men’s) will proactively build specialist evidence-based family violence knowledge and capability across the Orange Door workforce in line with the Orange Door Service Model and Integrated Practice Framework.

    The Orange Door works to keep perpetrators accountable by supporting them to take personal responsibility and to choose to end their violent behaviours and attitudes. It also has an important role in understanding and monitoring perpetrator risk to inform safety planning for victims and families.   The Orange Door recognises that while not all perpetrators of family violence are men, the majority of family violence is gendered and perpetrated by men against women.

    Apply now.

  • The Aboriginal Practice Leader will be responsible for providing practice leadership and expert advice to The Orange Door workforce on culturally safe and inclusive specialist family violence services, child and family services and perpetrator interventions.

    The Aboriginal Practice Leader will provide secondary consultations to internal and external stakeholders and proactively build cultural safety and competence in The Orange Door. In addition, the Aboriginal Practice Leader will work with the Hub Manager and the Service System Navigator to build and maintain effective partnerships with Aboriginal services and communities within The Orange Door network to support choice for Aboriginal people.

    This is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act 2010.  This employment opportunity is only available to Aboriginal and Torres Strait Islander people

    Apply now.

  • The Advanced Family Violence Practice Leader is responsible for providing practice leadership on risk assessment, risk management and planning for family violence and providing expert advice to the Orange Door workforce in relation to complex family violence cases and perpetrator interventions.

    The Advanced Family Violence Practice Leader will proactively build specialist evidence-based family violence knowledge and capability across the Orange Door workforce in line with the Orange Door Service Model and Integrated Practice Framework.

    Apply now.

  • The Children and Young Person’s Practice Leader will hold responsibility for providing expert practice leadership on engaging children and young people, assessing risk and needs for the infant, child, young person and family, and supporting interventions for infants, children and young people impacted by family violence and/or experiencing vulnerabilities due to other factors.

    The Children and Young Person’s Practice Leader will proactively build the capability across The Orange Door workforce as a whole, working collaboratively to engage with children and young people to ensure that the experiences and voices of children and young people inform the service response in line with The Orange Door Service Model and Best Interests Case Practice Model.

    Apply now.

  • The Team Leader will hold responsibility for the day to day support and leadership of a team of practitioners and senior practitioners. As an integrated service, members of the team will be those from AV as well as other partner organisations, covering all areas of FV support. The role will involve working closely with Practice Leaders to ensure the ongoing capability of the team, supporting day to day operational leadership as well as managing a caseload and supporting practitioners with more complex cases.

    AV Team Leaders will also have a “Home Agency Team” of AV staff they will support with professional development, induction and orientation to AV as well as other leadership duties such as involvement with recruitment.

    Apply now.

  • The aim of Practitioners within The Orange Door is to work collaboratively as part of an integrated practice approach to respond to the needs of those experiencing family violence. This involves providing an initial contact point for people seeking support and a source of information and advice with a focus on risk assessment, engagement, and provision of an initial response to people referred to the Hub where required.

    As part of the initial response Practitioners deliver screening and triage, assessment, crisis responses, service planning, targeted interventions, allocation and coordinated referrals consistent with the Integrated Practice Framework, Operational Guidelines, Service Specifications and relevant risk assessment tools and frameworks, aiming to refer clients on to other services aligned with their support and safety needs.

    Apply now.


The Orange Door at AV

AV currently employ staff at all levels in multiple Orange Door programs in:

  • Gippsland – Morwell and Leongatha
  • Bayside Peninsular – Frankston
  • South Metro Melbourne – Dandenong
  • Inner East Melbourne – Box Hill
  • Outer East Melbourne – Belgrave, Croydon and Yarra Junction
  • West Metro Melbourne – Werribee
  • Loddon – Bendigo and Kyneton

For more information about opportunities to join The Orange Door with AV, visit our careers page for information about current vacancies, or contact Paul Ridley or Recruitment Specialist on paul.ridley@anglicarevic.org.au


Recommendation 209

Recommendation 209 (Rec 209) refers to the minimum mandatory qualification requirements for specialist family violence response practitioners. Rec 209 sets out the minimum qualifications that practitioners must hold to be eligible for ongoing employment within programs such as The Orange Door.

When applying for roles with The Orange Door, please complete and upload our Rec209 Candidate Questionnaire (and Rec209 Assessment Tool as required) along with your online application. For candidates seeking to complete further study in line with Rec 209 principles, please review some suggestions on our Rec209 Further Study – Information Sheet.

Read more about the Rec 209