Help with your energy bills

We have a team ready to help you make sense and get on top of your electricity or gas bills. We can help you with:

	Understanding your bill
	Extending payment deadlines or applying for hardship programs with your energy provider
	Finding, comparing and switching to a better energy offer
	Applying for grants and concessions for eligible customers
	Reducing bill costs (how you can reduce energy consumption at home)
	Linking you with other services such as financial counselling or the Energy and Water Ombudsman
	Organising in-person bill support

Call 1800 531 741 (between 9am and 5pm Monday to Friday excluding public holidays)

Language translation services are available.

In partnership with Victoria Government