Crisis Aid

Our emergency relief programs are designed to alleviate hardships for Victorians in immediate crisis.

People living on a very low income face the unfortunate reality of insufficient financial resources for day-to-day needs.

For many disadvantaged individuals and families, significant issues like illness, violence, homelessness and family breakdown are a constant presence. It’s difficult to function when you’re focused on the threat of these challenges.

We provide comfort and stability in the form of food parcels and financial assistance. Anglicare Victoria can also connect you with financial counsellors, no-interest loans (NILS) and Step-Up Programs.

Once immediate hardships have been removed, we focus on empowering people for more positive days ahead.

Our emergency relief outlet at Mission House on Napier Street in Fitzroy provides emergency relief and support to low-income earners in inner Melbourne. It also works in conjunction with 24 Melbourne parishes, to provide comprehensive crisis support in a range of locations around the city.

Emergency relief centre locations

  • Ballarat
    14 Victoria Street, Ballarat Vic 3350
    Monday – Thursday
    10:30am to 12:00pm
  • Bright
    32/36 Cobden Street, Bright, Victoria, Australia
    Emergency Relief services are provided on the first Tuesday of each month from 9:30am – 12:30pm.
  • Clayton Dixon House
    2 Dixon Street, Clayton Vic 3168
    Wednesday – 10:00am to 12:00pm & 1:00pm – 3:00pm
    Thursday – 11:00am to 12:00pm & 1:00pm – 3:00pm
    Friday – 10:00am to 12:00pm
  • Craigieburn
    59 Craigieburn Road, Craigieburn Vic 3064
    Monday AND Thursday
    10:00am to 12:30pm
  • Korumburra
    Milpara Community House, 21 Shellcots Road, Korumburra Vic 3950
    Monday to Friday
    9:00am to 5:00 pm
  • Fitzroy
    Mission House, 122 Napier Street, Fitzroy Vic 3065
    Open 10-12 Tues & Thur for bill assistance services Open 12.30-3.00 Tues & Thur for food relief services
  • Fitzroy
    St Marks 250 George Street, Fitzroy Vic 3065
    Monday – Friday, Homeless Service
    11:00am to 3:00pm
  • Mt Beauty
    2 Lakeside Avenue, Mount Beauty, Victoria, 3699, Australia
    Emergency Relief services are provided between 1:00pm and 3:00pm Thursdays. Other times by arrangement.
  • Preston
    42 Mary St, Preston, Victoria, 3072, Australia
    Limited Emergency Relief vouchers are provided Monday, Tuesday and Wednesday. 9am to 5pm by appointment only.
  • Rosedale
    Rosedale Anglicare Church, Albert Street, Rosedale Vic 3847
    Rosedale Community House, 2/8 Cansick Street, Rosedale Vic 3847
    Monday – Friday
    9:00am to 5:00pm
  • Sebastopol
    227a Albert Street, Sebastopol Vic 3356
    10:30am to 12:00pm
  • St Albans
    The Martyr Anglican Church, Cnr Alexina Street and East Esplanade, St Albans Vic 3021
    1st and 3rd Monday of the month
    9:30am to 12:30pm
  • Sunshine
    Holy Apostles Church, 100 Anderson Road, Sunshine Vic 3020
    Monday and Thursday
    10:00am to 1:00pm
  • Sydenham
    St Luke’s Anglican Church, Cnr Bellbird Avenue and Kings Road, Taylors Lakes Vic 3038
    10:00am to 1:00pm
  • Wangaratta
    39 Ovens Street, Wangaratta Vic 3676
    Monday – Friday
    10:00am to 12:00pm
  • Warragul
    3 Barkly Street, Warragul Vic 3820
    Monday to Friday
    9:00am to 5:00pm
  • Warrnambool
    230 Koroit Street, Warrnambool Vic 3280
    Monday – Friday
    10:00am to 12:00pm
  • Williamstown
    The Holy Trinity Parish Centre, 255 Nelson Parade Williamstown 3016. 
    Monday AND Friday
    10:00am to 1:00pm

Homeless services

The Lazarus Centre program at St Peters Eastern Hill supports homeless men and women with a nutritional breakfast every day of the year. There is also an outreach and referral service. People can access links to other services, receive help in finding accommodation and assistance with pharmacy or medical costs.

St Mark’s Homeless Support at Fitzroy provides a luncheon to those most in need and who find themselves in situations of primary, secondary or tertiary homelessness. Services include lunches, primary care partnerships and collaborative practice, emergency relief, complex needs case coordination and community support including advocacy and referral. St Mark’s is open five days a week from 10:30am until 3pm, and also provides internet access, essential hygiene products and toiletries, blankets, showers, clothes washing facilities and recreational activities.