AV 2023 Annual Report

In our 2022-23 annual report we have turned our gaze toward the tireless engine room of our organisation – our staff and volunteers. From providing Christmas presents for families who lost their homes in a once-in-a-century flood to helping people rebuild their lives after bushfires, AV staff have been at the frontline of social issues in Victoria for more than 25 years. This year, the relentless increase in the cost of living has led to rising demand for our services, both from existing clients and those who have never needed our help before.

In 2022-23 our family services programs helped 3470 vulnerable families build stronger relationships and more positive futures. 1019 families benefitted from one of our evidence-based model programs, which are recognised around the globe for their success in keeping families together, safely. Our financial counsellors worked with 3513 people battling to stay afloat in a challenging economy and secured an additional $743,000 in insurance payouts for Victorians affected by natural disasters.

In this year’s annual report, you’ll hear from dedicated AV volunteers and foster carers who give their time, energy and love to support the most vulnerable people in our community. You’ll learn about how our family violence programs are helping victim-survivors heal and giving men who use violence the chance to turn their lives around, and how our parenting programs are helping mums and dads gain the confidence to raise healthy and happy kids. You’ll also hear from clients about how our work has changed their lives, and meet our gorgeous therapy dog Zuri, who helps those with alcohol or drug challenges to find calm and reconnect with the world.

This year, in keeping with our theme, we set ourselves the ambitious goal of avoiding the stock imagery we would ordinarily use in the annual report. Due to the nature of our work, we are usually unable to photograph clients, so once again our team stepped up to the task. The photographs you’ll see throughout the report are all original images taken of our employees, volunteers and their families by our own photographers.

As we stand on the frontline of the current cost-of-living crisis, with demand for our services constantly growing, the stories in this year’s annual report highlight the incredible achievements of the entire AV team and inspire us to continue working for better, for all Victorians.

As our CEO Paul McDonald says: “We will always be there at the frontline for those who need us, at the times they need us most.”

Read our 2023 Annual Report

Download a printable version of this Annual Report (PDF Document 20.82 Mb)