The No Interest Loan Scheme (NILS) is committed to achieving a more just and equitable society for people living on low incomes. NILS has been operating in Australia since 1981.
NILS provides a holistic response to the needs of people living on low incomes by connecting individuals to alternative consumer and financial assistance, providing support to improve financial capabilities and enhancing community participation through the recycling of funds into additional loans for other community members.
The NILS worker will learn to manage enquiries in a way that enhances the dignity and respect of the individual whilst helping them gain some form of financial control and empowerment in their lives. NILS is culturally relevant and safe, recognising the differing lifestyles, attitudes, religions and values in the communities in which its work is carried out.
- Respond to enquiries both by the phone and online and conduct interviews
- Assist client to understand available alternatives and refer to other services if appropriate.
- Complete Loan Application using an online app and other NILS follow ups as required, ensuring the Loan Application Process is completed following Anglicare Victoria and Good Shepherd policies and procedures.
- Maintain online client files with documents and notes and Download, collate and scan documents as appropriate.