Children have the best outcomes in life when they grow up with the support of a healthy family. The goal of Family Services – Anglicare Victoria’s largest service area – is to keep families safely together. AV’s Family Services teams support thousands of vulnerable families across Victoria every year, offering a broad range of inclusive family and parenting services and programs. 

Family support workers visit families at home, meeting face-to-face in the place where they feel most in control. They work alongside parents to help them build skills and awareness, resulting in safer and more caring environments for their children. And they connect families with other specialist services when this is needed, such as mental health, family violence, disability or alcohol and other drugs. Children are at the centre of all discussions and great care is taken to make sure the voice of the child is heard throughout the process.

Referrals to Family Services come through The Orange Door.

Family Services Referral:

The Orange Door

The Orange Door is the access point for women, children and young people who are experiencing family violence or families who need assistance with the care and wellbeing of children to access the services they need to be safe and supported.

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