Past Clients

Anglicare Victoria was formed on 1 July 1997 following the amalgamation of three founding agencies: the Mission of St James and St John; St John’s Home for Boys and Girls; and the Mission to the Streets and Lanes.

In 2014 St Luke’s Anglicare also became a part of Anglicare Victoria. As a result Anglicare Victoria took over responsibility for all the records for clients who were supported by the founding agencies, including former children’s homes and institutions.

More information on the founding agencies is available through the Find and Connect website.

Requests for Records

Anglicare Victoria holds client records from many of the children’s homes and services run by the founding agencies.

We value the history of our organisations. We are continuing to improve the preservation of these records and their accessibility to past clients and their families.

Anglicare Victoria offers a supported release of records and referrals to support services.

If you wish to access a copy of records held by Anglicare Victoria or would like to speak to someone about your experiences in care, please contact Heritage Services on (03) 9412 6133.

You can also download the Records Request Application and return it by post or email, along with supporting documentation, to: Heritage Services, Anglicare Victoria PO Box 45 Abbotsford VIC 3067 or

National Redress Scheme

Anglicare Victoria, as part of Anglican Representative Limited, is now a participating institution in the Commonwealth Government’s National Redress Scheme.

At Anglicare Victoria, we want to emphasise the importance of recognising and addressing the prevalence of historic institutional abuse in organisations, such as our own and our founding agencies, and demonstrate our willingness to acknowledge and support those who experienced abuse.

Alongside our participation in the National Redress Scheme, our Heritage Services team will continue to assist past clients to access their records, make referrals to appropriate support services and respond to claims of abuse received outside of the scheme.

Joining the National Redress Scheme is an important step that we have taken to ensure that we are providing a range of options for those who suffered sexual abuse to access redress. We will continue to work closely with our past clients in order to understand the impact historical abuse has had on individuals and their families and how we can best support them.

Those who were subject to abuse in an institutional setting have often lived through decades of trauma associated with their experiences. In speaking to those affected, we recognise that redress should also include a number of key components including assistance to access counselling, referrals to a range of support services and a direct personal response. Anglicare Victoria commits to offering a direct personal response to all past clients who were subject to abuse whilst in our care, either in writing or in person, to reflect the individual circumstances of each person.

For more information, or if you would like to talk to someone about your time in care with Anglicare Victoria or one of its founding agencies, please contact Heritage Services on (03) 9412 6133 or via

For more information on the National Redress Scheme, visit or call the National Redress information line on 1800 737 377

Reunion for care leavers

Each year we hold a Christmas Reunion for Care Leavers, also known as Forgotten Australians, and the families of people who spent time as children living in any of the former homes or institutions. If you would like to connect with people from the home, or meet other people with a shared experience of growing up in institutional care, please contact the Heritage Services (03) 9412 6133.

Adoption Information Service

Anglicare Victoria’s predecessor agency, The Mission of St James and St John, was a registered adoption agency. The Adoption Information Service began in 1984 with the introduction of the Victorian Adoption Act, which for the first time provided rights to the parties of an adoption access to information and support.

Anglicare Victoria is currently one of three community service organisations in Victoria that provides an Adoption Information Service. This service is available to adopted persons, adoptive parents, parents who have relinquished their child and other family members who can obtain information about an adoption (in accordance with the Adoption Act 1984). The service also provides counselling, mediation and support, as well as search and outreach on behalf of people affected by adoption.

In accordance with section 34 of the Electoral Act 2002, the Victorian Electoral Commission has agreed to undertake cross-matching and verification or provision of up-to-date enrolment details of electors (excluding silent electors) as requested by Anglicare Victoria on an ad hoc basis for the purpose of enabling Anglicare Victoria to fulfil its prescribed obligations under Adoption Act 1984.

The Adoption Information Service is based at Anglicare Victoria’s Yarraville office and can be contacted on (03) 9396 7400. Please see the Summary of access to Adoption Information for further information.

Adopted people and their families can also seek assistance and information from the Family Information Networks and Discovery (FIND) team at the Victorian Department of Health and Human Services. FIND can be contacted on (03) 8608 5700 or 1300 769 926.