Past Clients

Anglicare Victoria was formed on 1 July 1997 following the amalgamation of three founding agencies: the Mission of St James and St John; St John’s Home for Boys and Girls; and the Mission to the Streets and Lanes.

In 2014 St Luke’s Anglicare also became a part of Anglicare Victoria. As a result Anglicare Victoria took over responsibility for all the records for clients who were supported by the founding agencies, including former children’s homes and institutions.

More information on the founding agencies is available through the Find and Connect website.

Requests for Records

Anglicare Victoria holds client records from many of the children’s homes and services run by the founding agencies.

We value the history of our organisations. We are continuing to improve the preservation of these records and their accessibility to past clients and their families.

Anglicare Victoria offers a supported release of records and referrals to support services.

If you wish to access a copy of records held by Anglicare Victoria or would like to speak to someone about your experiences in care, please contact Heritage Services on (03) 9412 6133.

You can also download the Records Request Application and return it by post or email, along with supporting documentation, to: Heritage Services, Anglicare Victoria PO Box 45 Abbotsford VIC 3067 or

Royal Commission into Institutional Responses to Child Sexual Abuse

Our process for responding to claims of abuse has been informed by the Royal Commission into Institutional Child Sexual Abuse and is based on an understanding of the impacts of trauma.

We focus on the physical, psychological, emotional and cultural safety of past clients and aim to resolve matters in a timely and non-legalistic way to avoid causing further harm.

Support is available for people making an application and the offer of a direct personal apology is available.

If you experienced sexual, physical, psychological or emotional abuse while you were in the care of Anglicare Victoria or its founding agencies, we encourage you to contact our Heritage Services on 03 9412 6133 or by email at

Reunion for care leavers

Each year we hold a Christmas Reunion for Care Leavers, also known as Forgotten Australians, and the families of people who spent time as children living in any of the former homes or institutions. If you would like to connect with people from the home, or meet other people with a shared experience of growing up in institutional care, please contact the Heritage Services (03) 9412 6133.

Adoption Information Service

Anglicare Victoria’s predecessor agency, The Mission of St James and St John, was a registered adoption agency. The Adoption Information Service began in 1984 with the introduction of the Victorian Adoption Act, which for the first time provided rights to the parties of an adoption access to information and support.

Anglicare Victoria is currently one of three community service organisations in Victoria that provides an Adoption Information Service. This service is available to adopted persons, adoptive parents, parents who have relinquished their child and other family members who can obtain information about an adoption (in accordance with the Adoption Act 1984). The service also provides counselling, mediation and support, as well as search and outreach on behalf of people affected by adoption.

In accordance with section 34 of the Electoral Act 2002, the Victorian Electoral Commission has agreed to undertake cross-matching and verification or provision of up-to-date enrolment details of electors (excluding silent electors) as requested by Anglicare Victoria on an ad hoc basis for the purpose of enabling Anglicare Victoria to fulfil its prescribed obligations under Adoption Act 1984.

The Adoption Information Service is based at Anglicare Victoria’s Yarraville office and can be contacted on (03) 9396 7400. Please see the Summary of access to Adoption Information for further information.

Adopted people and their families can also seek assistance and information from the Family Information Networks and Discovery (FIND) team at the Victorian Department of Health and Human Services. FIND can be contacted on (03) 8608 5700 or 1300 769 926.