COVID-19 Information for Carers

Anglicare Victoria is committed to supporting our valued Foster & Kinship carers during the Coronavirus pandemic. This page provides information, news and advice to assist those providing Out of Home Care at this time. Anglicare Victoria is following the latest health and departmental advice, and a range of measures have been put in place to keep our carers, children, young people and staff safe.

Latest Resources:


Returning to school kit
The updated kit has been put together as a resource to help carers of children and young people prepare to make the transition back to onsite learning for schools.





Carer Assistance Program

The Carer Assistance Program is a targeted therapeutic support service aimed at supporting and improving the mental health and well-being of foster carers.



Staying at Home Toolkit
This toolkit has been put together as a resource to help carers of children and young people in out of home care during this time of restricted movement and physical distancing






COVID-19 face mask info for Young People






Answers to common Coronavirus questions







The TEACHaR Program are offering Anglicare Victoria foster carers exclusive access to an online network of fellow carers and teachers to support them with remote learning arrangements for the children and young people in their care.

Click here






To read our FAQ’s please click here






Play Learn Grow Program

The program is for parents and carers of two-year-old and three-year-old children in Victoria and provides parents and carers with information, practical advice and easy activities that can support your child’s learning, development, health and wellbeing at home.




Carer KaFÉ provides learning and development opportunities for carers throughout Victoria.




Contact Anglicare Victoria

If you have any questions about AV’s response to COVID-19, please contact your case-worker at your regional office outlined below or call 1800 809 722

  • Eastern Melbourne Metro Region – 1300 889 335
  • North Melbourne Metro Region – 9301 5200
  • West Melbourne Metro Region – 03 9396 7400
  • Southern Melbourne Metro Region – 03 9293 8500
  • Bendigo & Loddon Region – 03 5440 1100
  • Gippsland Region – 03 5135 9555

If you or a child in your care are unwell

The symptoms of coronavirus include fever, breathing difficulties such as breathlessness, cough, sore throat and fatigue or tiredness. If you or a child in your care has symptoms or has been in contact with a person who has coronavirus:

  1. Phone the 24 hour, 7 day a week Coronavirus Hotline on 1800 675 398.
  2. Describe the child’s symptoms, plus anything else that makes you think the child might have coronavirus, such as overseas travel or contact with a person who may have coronavirus.
  3. Follow the advice you’re given, which may include staying at home or taking precautions if you’re told to visit your GP, hospital or a screening clinic.
  4. If you’re told to visit your GP, make sure to phone first and tell the GP clinic about your coronavirus concerns.
  5. Call your case manager to notify them that the child is unwell.


There are a number of resources that have been developed to assist families, carers and children with up to date and practical advice on the management of COVID-19 related concerns:

Coronavirus & Children – Fact Sheet(The Centre of Excellence in Children and family welfare)

Looking after your mental health during the coronavirus outbreak (Beyond Blue)

Information for Aboriginal communities  (DHHS)

Caring and Covid-19 (FCAV)

Understanding coronavirus for kids (Australian Childhood Foundation)

The most up to date health advice can be sourced here.